Restore purchases
Use the option in the Pro area with the same Apple Account.
SUPPORT
How can we help?
Find answers about purchases, projects, exports and audio. If something still doesn't work, email us directly.
starshipdavs@gmail.comCheck audio
Check volume, silent mode and your active audio output.
Contact support
Include your iPhone model, iOS version and a brief description.
FREQUENTLY ASKED QUESTIONS
Step-by-step answers.
How do I restore my purchases?
Open Music Tool, enter the Pro area and choose “Restore Purchases”. Keep an internet connection active while Apple and RevenueCat validate the purchase.
How do I manage or cancel a subscription?
On iPhone, open Settings, tap your name, then Subscriptions. Select Music Tool to view or cancel your plan. Access continues until the paid period ends.
I bought Pro, but it's still locked
Confirm you're using the Apple Account that made the purchase, check your connection and use “Restore Purchases”. If the problem continues, contact support with your iPhone model and iOS version; don't send payment information.
How do I delete a progression?
Open your saved projects, find the progression and use Delete. This removes the locally stored project from your device.
How do I export MIDI or WAV?
In the composer, open Export, choose MIDI, WAV or Chord Guide and use the iOS share sheet to save or send the file.
I can't hear any sound
Check device volume, silent mode and the selected audio output. If using headphones, Bluetooth or AirPlay, confirm they're connected. Close any other app that may be controlling audio and try playing again.
Which devices are supported?
Music Tool is a native iPhone app. Exact compatibility will appear on its public App Store listing when available.